The ACFB Student Handbook

The Student Handbook is a core resource designed to support all ACFB students from pre-enrolment through to graduation. It outlines the key policies, procedures, expectations and support services you need to know before you begin and throughout your studies, aligned with the Australian Qualifications Framework (AQF) requirements.

Our handbook helps frame what ACFB expects of you as a learner, what support you can access, and how academic and administrative matters are handled during your course. It also explains enrolment requirements, fees, assessment processes, conduct standards and your rights and responsibilities as a student.

 

Key Sections (What You Need to Know)

Before You Start

Our student selection process includes entry criteria, pre-training review and academic suitability – mainly highlighting academic and qualification prerequisites for each of our courses, capacity to complete your selection, avenues for support if necessary, and other conditions that students may need to be aware of following our review.

For comprehensive detail, explore our full student selection process.

Study options: on-campus, FLEXI (blended) and distance learning with eLearning access. Movement from one mode of delivery to another is liable to incur fees; we encourage you to explore our fee schedule, so that you’re able to reduce study adjustments and additional costs in your enrolment as much as possible.

 

During Your Course

Fees & payment terms including instalments and optional ZipMoney facilities.

• Payment prior to enrolment (up to $1,500) and total balance within 5 weeks (no more than $1,000 per payment)
• Instalment Payments, with a one-off set up fee. Failure to complete instalments will result in possible debt collection action, and will continue to be liable for payment of the outstanding balance.
• Assessment rules: submission requirements, lateness and reassessment.
• Attendance & conduct expectations including professionalism and disciplinary procedures.
• Support services and how to seek help (student support officers, mentors).
• Work placements and student clinics (practical requirements).

 

Policies & Compliance

Refunds and withdrawals (referenced from separate refund policy). If withdrawn during our cool-off period, students will be eligible for a full-refund, less a $300 administration fee.
For more on conditions that impact this refund, please refer to our withdrawal and refund policies.

• Complaints and appeals process outlining how to raise academic or administrative concerns.
• Access, equity and safety commitments and expectations.
• Professionalism and Conduct – standards for a healthy and welcoming learning environment, use of Artificial Intelligence, plagiarism, OHS and more.

 

Completion & Beyond

• Graduation procedures and transcript requests.
• Records, confidentiality and NCVER surveys.

 

Full Student Handbook PDF

(Click below to view the full handbook)

 

Contacting Us

We welcome any queries, comments or requests you may have regarding this Privacy Policy. Please do not hesitate to contact us at [email protected]